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Hercules67 Benefactor Voted Least Awesome! "You have a problem with that, punk?" -- Great Teacher Onizuka

Joined: 14 Nov 2006 Posts: 3390 Location: No particular place Reputation:     votes: 13 4308.26 Waffles
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Posted: Sun Aug 26, 2007 5:32 pm Post subject: What happened to the board yesterday evening? (Aug. 25th 07) |
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I could not access www.superhiro.org at all yesterday evening for over 8 hours (almost 12).
Network Associates kept giving me one of those stupid pages that the site was under construction.
I tried to send a tech support e-mail, but it did not go through to the tech support e-mail address.
What happened? And who do we contact if the site goes down? |
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Jormengrund Frequent user of Windows Vista! Just see picture!


Joined: 27 Nov 2006 Posts: 3328 Location: Living in the little corner of my mind :D Reputation:     votes: 9 138850.21 Waffles
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Posted: Mon Aug 27, 2007 3:41 pm Post subject: |
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Well, I didn't try to get online at all Saturday, but if you really have problems Herc, you can send me an email, and I'll gladly give you some kind of bogus excuse..
Maybe something along the lines of :
"Solar flare activity created a massive electromagnetic field that happened to discharge at the time you were trying to access the website. Since technical support was overloaded trying to fix the issue, there was noboy on hand to ba able to take your concern, and it did take quite a while to fix all of the anomolous readings that we were getting from the server. Once everything was up, it was nearly 8 hours since the inception. instead of issuing an apology for the site being down, we decided to see if we could cover it up by not saying anything, and hoping that nobody noticed. However, due to your diligence, that game is now up, and we've got to come up with some lame excuses..
I hope that your worries and fears are alleviated now, and we hope that you continue to use our site!
Thank you for your time and support!
Sincerely,
IT and Technical Support Staff of B.S. INC."
That work for you??
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Hercules67 Benefactor Voted Least Awesome! "You have a problem with that, punk?" -- Great Teacher Onizuka

Joined: 14 Nov 2006 Posts: 3390 Location: No particular place Reputation:     votes: 13 4308.26 Waffles
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Posted: Mon Aug 27, 2007 4:40 pm Post subject: |
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And your e-mail where I can contact you is?
You don't know how bad I felt!!!!  |
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Jormengrund Frequent user of Windows Vista! Just see picture!


Joined: 27 Nov 2006 Posts: 3328 Location: Living in the little corner of my mind :D Reputation:     votes: 9 138850.21 Waffles
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Posted: Mon Aug 27, 2007 4:51 pm Post subject: |
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Actually, I'm not going to give you my e-mail account. Just keep poisting complaints like this here on the open forum, and I'll continue to shamelessly tease you out in the open where everyone can enjoy the fun!  |
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Hercules67 Benefactor Voted Least Awesome! "You have a problem with that, punk?" -- Great Teacher Onizuka

Joined: 14 Nov 2006 Posts: 3390 Location: No particular place Reputation:     votes: 13 4308.26 Waffles
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Posted: Mon Aug 27, 2007 5:13 pm Post subject: |
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Network Associates has an e-mail address associated with www.superhiro.org which I contacted, but of course the e-mail bounce.
See... I couldn't get my fix......  |
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Etticat Benefactor Mondays are ALIVE again, Praise be to HEROES!!!

Joined: 17 Oct 2006 Posts: 330 Location: Kentucky Reputation:   4655.43 Waffles
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Posted: Mon Aug 27, 2007 8:16 pm Post subject: |
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| I have missed this place, sure am glad the shows starting back up, gunna buy my DVDs tommorrow! I sure hope i am never on the sarcastic end of JORMENGRUNDS whit! |
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Jormengrund Frequent user of Windows Vista! Just see picture!


Joined: 27 Nov 2006 Posts: 3328 Location: Living in the little corner of my mind :D Reputation:     votes: 9 138850.21 Waffles
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Posted: Tue Aug 28, 2007 12:53 pm Post subject: |
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| Hercules67 wrote: |
Network Associates has an e-mail address associated with www.superhiro.org which I contacted, but of course the e-mail bounce.
See... I couldn't get my fix......  |
Actually Herc The link performed exactly as it was supposed to!
In IS terms, you give a bogus e-mail so that when complains file in, they get sent to that e-mail, and you don't have to read them, or even acknowlegde that the problem even exists! Thus, when time comes to review your performance, you can honestly claim that there have been no complaints about the way your system has been handled!
Plus, if you have some close competition, you can always substitute their e-mail for the complaint line, ensuring that their next review will be worse off than yours!
These little 'tidbits' of information are free. If you'd like any more ideas, feel free to PM me, and I'll give you the link to more insightful IT and IS ideas! |
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Jormengrund Frequent user of Windows Vista! Just see picture!


Joined: 27 Nov 2006 Posts: 3328 Location: Living in the little corner of my mind :D Reputation:     votes: 9 138850.21 Waffles
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Posted: Tue Aug 28, 2007 12:54 pm Post subject: |
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| Etticat wrote: |
| I have missed this place, sure am glad the shows starting back up, gunna buy my DVDs tommorrow! I sure hope i am never on the sarcastic end of JORMENGRUNDS whit! |
Actually Etticat, I get all of my inspiration from a website. If you'd like the link, feel free to PM me, and I'll give you my site for all of my lovely information!  |
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Hercules67 Benefactor Voted Least Awesome! "You have a problem with that, punk?" -- Great Teacher Onizuka

Joined: 14 Nov 2006 Posts: 3390 Location: No particular place Reputation:     votes: 13 4308.26 Waffles
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Posted: Tue Aug 28, 2007 5:36 pm Post subject: |
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| Jormengrund wrote: |
| Hercules67 wrote: |
Network Associates has an e-mail address associated with www.superhiro.org which I contacted, but of course the e-mail bounce.
See... I couldn't get my fix......  |
Actually Herc The link performed exactly as it was supposed to!
In IS terms, you give a bogus e-mail so that when complains file in, they get sent to that e-mail, and you don't have to read them, or even acknowlegde that the problem even exists! Thus, when time comes to review your performance, you can honestly claim that there have been no complaints about the way your system has been handled!
Plus, if you have some close competition, you can always substitute their e-mail for the complaint line, ensuring that their next review will be worse off than yours!
These little 'tidbits' of information are free. If you'd like any more ideas, feel free to PM me, and I'll give you the link to more insightful IT and IS ideas! |
GREAT!
When I register my upcoming five websites (seriously), I will hire you to do website maintenance!
What do you think?  |
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Jormengrund Frequent user of Windows Vista! Just see picture!


Joined: 27 Nov 2006 Posts: 3328 Location: Living in the little corner of my mind :D Reputation:     votes: 9 138850.21 Waffles
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Posted: Tue Aug 28, 2007 6:08 pm Post subject: |
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As long as you can match my hourly wage, I'll be game for just about anything Herc!
It's up to you!  |
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